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UK businesses must prioritise payment technology to build customer loyalty and stay competitive: New research from Lloyds Bank and FreedomPay

London, United Kingdom, April 23, 2024 (GLOBE NEWSWIRE) —

  • Less than a third (27%) of businesses are confident they offer seamless payments experiences.
  • Almost two–thirds of businesses (59%) across Retail, Food & Beverages and Hospitality believe a good checkout experience offers the same competitive advantage as having the best products.
  • Customer preference is the factor most likely to influence businesses’ investment in payment technologies.

New research from Lloyds Bank and FreedomPay highlights the importance of UK businesses investing in new payment technology.

Two–thirds (59%) of UK Retail, Food & Beverage (F&B) and Hospitality companies were found to already put payments at the heart of their customer experience strategy, reflecting the growing importance of payment options to customers.

For retail–focused businesses, 59% believe that a good checkout experience is essential to building customer loyalty, with respondents believing it is as much a competitive advantage as having the best products.

Meanwhile, 57% of retailers said that a poor payment experience could have a detrimental effect on their business, pushing customers to competitors who offer a better experience.

The findings come as payment infrastructure is increasingly viewed as a critical part of customers’ shopping experience. As high inflation takes its toll on both independent venues and enterprise chains, this research demonstrates the need for businesses to prioritise customer satisfaction and build brand loyalty.

A Chip Off the Old Block

However, despite understanding the importance of providing a good payment experience for customers, making this a reality appears to be a challenge for many businesses.

Half of all business surveyed (49%) said they had not invested in payment solution updates at all, and only 27% of respondents felt confident in their omnichannel payment experience offering. 

This disparity highlights that businesses have a lot of room for growth, as investment in new payment technology could lead to significantly enhanced customer experiences and result in increased sales.

Data leads to better customer engagement

Other findings highlighted how businesses are using data, with many understanding that payments data can help them to make more informed decisions. 80% of respondents said they are using payments data to learn more about their customers to tailor services and products for them, which can be crucial to maintaining customer engagement and driving brand loyalty.

FreedomPay’s President Chris Kronenthal said:
“What is evident from our research is that brands must focus on payments innovation now more than ever. Understanding what customers expect and want from a payment experience is fundamental to ensuring that customers keep coming back. Choosing the right payments partner can support strategic business decisions and streamline checkout to help to deliver a personalised, seamless, and data–driven experience any time, any place.”

Melinda Roylett, Managing Director, Lloyds Bank Merchant Services said:
“The way we pay has undergone rapid shifts in the past few years. Accelerated by the pandemic, technological advancements and innovative ways of using open banking have led to the increasing adoption of contactless, digital wallet solutions and embedded finance options such as Buy Now, Pay Later. Consumers now have more choice than ever. This means that businesses also need to think about how they use the payment experience at checkout to build business growth.”

We hope you enjoy the full Report at lloydsbank.com/paymentsinsight
 — 

ABOUT FREEDOMPAY

FreedomPay’s Next Level Commerce™ platform transforms existing payment systems and processes from legacy to leading edge. As the premier choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services, FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world–class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point–to–Point Encryption (P2PE/EMV) standard in North America. FreedomPay's robust solutions across payments, security, identity, and data analytics are available in–store, online and on–mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver an innovative Next Level experience on a global scale. www.freedompay.com

ABOUT LLOYDS BANKING GROUP

  • Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers.
  • We are proud to be by the side of British business, supporting more than 1 million UK businesses with leading digital and relationship banking services, as they start up, grow, thrive and trade internationally. 
  • As part of the Group, Lloyds Bank Cardnet Merchant Services offers leading end–to–end payment acceptance solutions. We help businesses from all parts of the UK, and across all different sectors and sizes, giving them the support they need to take payments online, in store, or over the phone at any time.
  • For more information on how we help businesses to receive payments please visit: www.lloydsbank.com/cardnet

Attachments


GLOBENEWSWIRE (Distribution ID 9104694)

شركة Hisense تحقق إنجازاً هاماً بالوصول إلى مليون جهاز بث عبر أجهزتها الذكية المدعومة بنظام VIDAA

جوهانسبورغ، جنوب أفريقيا, April 23, 2024 (GLOBE NEWSWIRE) —  في عصرنا الرقمي الحالي، باتت خدمة البث جزءاً أساسياً من حياتنا اليومية وقد أحدثت تغييرًا جذرياً في تجربتنا الترفيهية. من هنا، تفخر شركة Hisense، وهي شركة رائدة في مجال التكنولوجيا المبتكرة، بالإعلان عن إنجازها الهام المتمثل بالوصول إلى أكثر من مليون جهاز تلفاز ذكي متصل مدعوم بنظام التشغيل VIDAA الخاص بأجهزة التلفاز الذكية.

هذا وقد انتقلت خدمة البث من مجرد اتجاه إلى اختيار يعبر عن نمط الحياة، إذ يقضي المشاهدون عدداً لا يُحصى من الساعات منغمسين في محتواهم المفضّل. ففي أفريقيا وحدها، تم بث أكثر من مليار ساعة محتوى على أجهزة التلفاز الذكية من Hisense في العام الماضي، أي ما يعادل أكثر من 122,000 عام من المشاهدة المتواصلة. وبالتالي، تؤكد هذه الإحصائية المذهلة على الأهمية المتزايدة لـVIDAA، باعتبارها منصة البث المفضلة لملايين المستخدمين.

بالإضافة إلى ذلك، باتت الأفلام والمسلسلات ركيزة أساسية في عالم الترفيه الذي تقدّمه منصة VIDAA، مع توفيرها مجموعة متنوعة من المحتوى الذي يلبّي أذواق المشاهدين كافة. فمن الأفلام الرائجة والناجحة إلى المسلسلات الجذابة، توفر منصة VIDAA تجربة مشاهدة غامرة تحافظ على تفاعل الجمهور واستمتاعه.

وقالت فيفي ليو، المديرة العامة لشركة Hisense، في هذا السياق: “يسرّنا أن نرى الاستجابة الهائلة لمنصة VIDAA، كمنصة بث رائدة. ويُعدّ الوصول إلى مليون جهاز بث بمثابة شهادة على التزامنا بتقديم تجارب ترفيهية استثنائية لعملائنا الكرام“.

وفي ظل مواصلة خدمة البث في إعادة رسم المشهد الإعلامي، تحافظ شركة Hisense على صدارتها من خلال تولّيها قيادة عملية الابتكار وتعزيز تجربة مشاهدة المستخدمين في جميع أنحاء العالم. ولا يمكن اعتبار الإنجاز الهام المتمثل في تسجيل مليون جهاز تلفاز ذكي متصل من Hisense مجرّد رقم، بل هو انعكاس لتفاني الشركة في توفير التكنولوجيا المتطورة والمحتوى المتميز للارتقاء بالطريقة التي نستمتع بها بالترفيه.

تجدر الإشارة إلى أنّه يمكن للشركات في جنوب أفريقيا الاستفادة من الانتشار الواسع لمنصة VIDAA وشعبيتها، من خلال الاستفادة من قنواتها الإعلانية المتوفرة عبر جميع أجهزة تلفزيون Hisense VIDAA OS. فمن خلال منطقة إعلانية كبيرة وبارزة في الجزء العلوي من واجهة مستخدم VIDAA OS، يمكن للشركات عرض موادها التسويقية في المقدمة والوسط، ما يجعلها مثالية للحملات الإعلانية الحساسة للوقت والتي تتطلب العرض في الوقت الفعلي. تعمل هذه اللافتة مثل لوحة الإعلانات الرقمية، وتحقق أكثر من مليوني ظهور أسبوعياً، ما يوفر للشركات فرصة قيّمة لامتلاك جزء كبير من هذا العرض الشامل والوصول إلى جمهورها المستهدف بفعالية.

جهات الاتصال:

البريد الإلكتروني: henru.vandermerwe@hisense.com

يمكنكم مشاهدة الصورة المرفقة بهذا البيان على الرابط الإلكتروني التالي: https://www.globenewswire.com/NewsRoom/AttachmentNg/aff12625–93f9–4726–aa24–f23b2f08c831


GLOBENEWSWIRE (Distribution ID 1000946427)

Un million d’appareils de streaming sur les téléviseurs intelligents Hisense VIDAA

JOHANNESBURG, Afrique du Sud, 23 avr. 2024 (GLOBE NEWSWIRE) — À l'ère numérique d'aujourd'hui, le streaming est devenu une partie intégrante de notre vie quotidienne, révolutionnant la façon dont nous nous divertissons. Hisense, leader en technologie innovante, est fier d'annoncer une étape importante : un million de téléviseurs intelligents Hisense connectés et alimentés par le logiciel de télévision intelligente VIDAA.

Le streaming est passé d'une tendance à un choix de style de vie, les téléspectateurs passant d'innombrables heures immergés dans leur contenu préféré. Rien qu'en Afrique, plus d'un milliard d'heures de contenu ont été diffusées sur les téléviseurs intelligents Hisense l'année dernière, ce qui équivaut à plus de 122 000 années de visionnage continu. Cette statistique remarquable souligne l’importance croissante de VIDAA en tant que plateforme de streaming privilégiée par des millions d’utilisateurs.

Les films et les séries sont devenus la pierre angulaire du divertissement sur VIDAA, offrant une gamme diversifiée de contenus pour répondre aux préférences de chaque téléspectateur. Des films à succès aux séries captivantes, VIDAA offre une expérience visuelle immersive qui maintient le public engagé et diverti.

« Nous sommes ravis de constater l'énorme succès suscité par VIDAA en tant que principale plateforme de streaming », a déclaré Vivi Liu, directrice générale d'Hisense. « Le cap du million d'appareils de streaming témoigne de notre engagement à offrir des expériences de divertissement exceptionnelles à nos précieux clients ».

Alors que le streaming continue de remodeler le paysage médiatique, Hisense reste à l'avant–garde, en favorisant l'innovation et en améliorant l'expérience visuelle des utilisateurs du monde entier. Le cap du million de téléviseurs intelligents Hisense connectés n'est pas seulement un chiffre, mais le reflet de l'engagement d'Hisense à fournir une technologie de pointe et un contenu haut de gamme pour améliorer la façon dont nous apprécions le divertissement.

Les entreprises sud–africaines peuvent exploiter la vaste portée et la popularité de VIDAA en tirant parti de ses canaux publicitaires, disponibles sur tous les téléviseurs Hisense VIDAA OS. Avec une grande bannière bien visible en haut de l'interface utilisateur de VIDAA OS, les entreprises peuvent présenter leurs supports marketing au premier plan, ce qui est parfait pour les campagnes urgentes qui nécessitent une exposition en temps réel. Fonctionnant comme un panneau d'affichage numérique, cette bannière réalise un nombre impressionnant de plus de deux millions d'impressions par semaine, offrant aux entreprises une opportunité précieuse de détenir une part importante de cette vaste exposition et d'atteindre efficacement leur public cible.

Contact:

henru.vandermerwe@hisense.com

Une photo accompagnant cette annonce est disponible sur http://www.globenewswire.com/NewsRoom/AttachmentNg/aff12625–93f9–4726–aa24–f23b2f08c831


GLOBENEWSWIRE (Distribution ID 1000946427)

Concentrix + Webhelp Passa a se Chamar Concentrix

NEWARK, Califórnia, April 23, 2024 (GLOBE NEWSWIRE) —  A Concentrix Corporation (NASDAQ: CNXC), líder global de tecnologia e serviços que vem operando sob o nome comercial de Concentrix + Webhelp, anunciou hoje sua transição para o nome Concentrix e evolução contínua da sua marca.

Para um Snippet de Mídia deste comunicado, clique no link.

O nome Concentrix tem por base o conceito de círculos concêntricos, refletindo o foco da empresa em manter o seu pessoal e clientes sempre no centro, um conceito tão relevante hoje em dia quanto era quando o nome foi criado. A identidade visual recém–criada representa a tecnologia e as soluções transformadoras que a Concentrix oferece para impulsionar as marcas do futuro.

O novo nome reflete o seu compromisso contínuo de ter uma presença abrangente e local para seus clientes. Com uma ampla gama de soluções de IA generativa, recursos digitais e serviços de alto valor, a empresa acredita que nunca esteve tão bem posicionada para fornecer soluções totalmente integradas e completas para toda a empresa, em termos de velocidade e escala.
“Com esta nova marca, solidificamos nossa posição de empresa líder em tecnologia e serviços focada no ser humano, alimentada pela tecnologia e pela inteligência”, disse Chris Caldwell, Presidente e CEO da Concentrix. “Com a criação de experiências de marca revolucionárias, criação e dimensionamento de tecnologias seguras de IA e execução de operações digitais, reunimos soluções totalmente integradas que resolvem os desafios de negócios mais difíceis dos nossos clientes.”  

Atualmente, mais de 2.000 clientes da Concentrix se beneficiam de uma presença robusta e bem equilibrada, apoiada pela consistência global, experiência no mercado local e um portfólio de recursos de classe mundial alinhados para projetar, criar e executar as soluções de ponta que a empresa oferece.

Para mais informação sobre a Concentrix, visite concentrix.com.

Quem somos: Experimente o poder da Concentrix
A Concentrix Corporation (NASDAQ: CNXC ) é líder global de tecnologia e serviço que capacita as melhores marcas do mundo de hoje em dia e do futuro. Somos focados no ser humano, movidos pela tecnologia e alimentados pela inteligência. Todos os dias nós projetamos, criamos e executamos soluções completas totalmente integradas em velocidade e escala em toda a empresa, ajudando mais de 2.000 clientes a resolver seus desafios de negócios mais difíceis. Com a criação de experiências de marca revolucionárias, criação e dimensionamento de tecnologias de IA seguras e execução de operações digitais que oferecem consistência global com um toque local, temos tudo o que precisamos. Tudo isso tem por base o compromisso de transformar a maneira como as empresas se conectam, interagem e crescem. Estamos focados em redefinir o que significa sucesso, oferecendo resultados inimagináveis em todas as principais verticais em mais de 70 mercados. Virtualmente em todos os lugares. Visite concentrix.com para obter mais informação.

Declarações de Previsão
Este comunicado contém “declarações de previsão” de acordo com a definição do termo estabelecido na Seção 27A da Lei de Valores Mobiliários (Securities Act) de 1933 e na Seção 21E da Lei de Mercados Mobiliários (Securities Exchange Act) de 1934. As declarações de previsão incluem, mas não estão limitadas a, declarações sobre a capacidade e posicionamento da empresa de entregar resultados empresariais e resolver desafios para os seus clientes, e declarações que incluem palavras como acreditar, esperar, pode, irá, fornecer, poderia e deveria e outras expressões semelhantes. Estas declarações de previsão são inerentemente incertas envolvem riscos e suposições substanciais que podem fazer com que os resultados reais sejam substancialmente diferentes dos resultados expressos ou implícitos em tais declarações. Os riscos e incertezas incluem, entre outras coisas, riscos relacionados à capacidade da empresa de executar com sucesso sua estratégia, condições competitivas no setor da empresa e outros fatores contidos no Relatório Anual da Empresa no Formulário 10–K do exercício fiscal encerrado em 30 de novembro de 2023 arquivado na Comissão de Valores Mobiliários e nos registros subsequentes da SEC. Não nos responsabilizamos por atualizar as declarações de previsão que somente têm validade a partir da data em que são feitas.

Copyright 2024 Concentrix Corporation
Todos os direitos reservados. Concentrix, Webhelp, Concentrix + Webhelp, os logotipos Concentrix e Webhelp, e todos os outros nomes e slogans de empresas, produtos e serviços da Concentrix são marcas comerciais ou marcas comerciais registradas da Concentrix Corporation e suas subsidiárias. Concentrix e o logotipo da Concentrix Reg. Pat. U.S. & Tm. Off. e jurisdições aplicáveis fora dos EUA. Outros nomes e marcas são de propriedade dos seus respectivos proprietários.


GLOBENEWSWIRE (Distribution ID 9104284)

Rebranding von Concentrix + Webhelp in Concentrix

NEWARK, Kalifornien, April 23, 2024 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ: CNXC), ein weltweit führendes Technologie– und Dienstleistungsunternehmen, das bisher unter dem Handelsnamen Concentrix + Webhelp firmierte, gab heute das Rebranding in Concentrix und die Weiterentwicklung seiner Marke bekannt.

Ein Medien–Snippet zu dieser Ankündigung ist verfügbar, wenn Sie auf diesen Link klicken

Der Name Concentrix steht für das Konzept der konzentrischen Kreise und spiegelt das Engagement des Unternehmens wider, seinen Fokus stets auf seine Mitarbeitenden und Kunden zu richten – ein Konzept, das heute noch genauso aktuell ist wie zur Zeit der Namensgebung. Die neu gestaltete visuelle Identität repräsentiert die Technologie und die transformativen Lösungen von Concentrix, die die Stärke der Marken der Zukunft unterstützen.

Das Rebranding unterstreicht das kontinuierliche Engagement des Unternehmens, ein umfassendes und unvergleichliches Portfolio an Kompetenzen zu vereinen. Mit einem erweiterten Angebot an generativen KI–Lösungen, digitalen Kompetenzen und hochwertigen Dienstleistungen ist das Unternehmen davon überzeugt, dass es noch nie so gut aufgestellt war, um schnell und in großem Umfang vollständig integrierte Komplettlösungen im gesamten Unternehmen bereitzustellen.
„Mit diesem Rebranding festigen wir unsere Position als führendes Technologie– und Dienstleistungsunternehmen, das menschenzentriert, technologiegetrieben und intelligenzgesteuert ist“, so Chris Caldwell, Präsident und CEO von Concentrix. „Ganz gleich, ob es um die Schaffung bahnbrechender Markenerlebnisse, die Entwicklung und Skalierung sicherer KI–Technologien oder den Betrieb digitaler Abläufe geht: Wir bieten vollständig integrierte Lösungen, die den anspruchsvollsten Herausforderungen unserer Kunden Rechnung tragen.“  

Mehr als 2.000 Kunden von Concentrix profitieren bereits von einer soliden, ausgewogenen Präsenz, die von globaler Konsistenz, lokaler Marktexpertise und einem erstklassigen Portfolio an Kompetenzen unterstützt wird, die auf die Entwicklung, den Aufbau und den Betrieb der innovativen Lösungen des Unternehmens ausgerichtet sind.

Weitere Informationen zu Concentrix finden Sie unter concentrix.com.

Über uns: Erleben Sie die Power von Concentrix
Concentrix Corporation (NASDAQ: CNXC) ist ein weltweit führendes Technologie– und Dienstleistungsunternehmen, das die besten Marken der Welt unterstützt – heute und in Zukunft. Wir sind menschenzentriert, technologiegetrieben, intelligenzgesteuert. Jeden Tag entwerfen, entwickeln und realisieren wir vollständig integrierte End–to–End–Lösungen in kürzester Zeit und in großem Umfang für das gesamte Unternehmen und helfen so mehr als 2.000 Kunden bei der Lösung ihrer anspruchsvollsten geschäftlichen Herausforderungen. Ganz gleich, ob es um die Schaffung ungeahnter Markenerlebnisse, die Entwicklung und Skalierung sicherer KI–Technologien oder den Betrieb digitaler Lösungen mit globaler Konsistenz und Berücksichtigung lokaler Gegebenheiten geht: Wir haben alles im Griff. Wir haben uns dazu verschrieben, die Vernetzung, die Interaktion und das Wachstum der Unternehmen zu verändern. Unser Ziel ist es, Erfolg neu zu definieren. Wir bieten ungeahnte Ergebnisse in allen wichtigen vertikalen Bereichen in über 70 Ländern. Praktisch überall. Besuchen Sie concentrix.com, um mehr zu erfahren.

Safe–Harbor–Erklärung
Diese Pressemitteilung enthält zukunftsgerichtete Aussagen im Sinne von Abschnitt 27A des Securities Act von 1933 und Abschnitt 21E des Securities Exchange Act von 1934. Zu den zukunftsgerichteten Aussagen gehören unter anderem Aussagen über die Fähigkeiten und die Positionierung des Unternehmens zur Erzielung von Geschäftsergebnissen und zur Lösung von Herausforderungen für seine Kunden sowie Aussagen, die Wörter wie „glauben“, „erwarten“, „können“, „werden“, „bieten“, „könnten“ und „sollten“ und andere ähnliche Ausdrücke enthalten. Diese zukunftsgerichteten Aussagen sind von Natur aus ungewiss und beinhalten erhebliche Risiken und Ungewissheiten, die dazu führen können, dass die tatsächlichen Ergebnisse wesentlich von den in diesen Aussagen ausgedrückten oder implizierten Ergebnissen abweichen. Zu den Risiken und Unwägbarkeiten gehören unter anderem Risiken in Bezug auf die Fähigkeit des Unternehmens, seine Strategie erfolgreich umzusetzen, die Wettbewerbsbedingungen in der Branche des Unternehmens und andere Faktoren, die im Jahresbericht des Unternehmens auf Formular 10–K für das Geschäftsjahr zum 30. November 2023, der bei der Securities and Exchange Commission (SEC) eingereicht wurde, sowie in nachfolgenden SEC–Einreichungen dargelegt sind. Wir sind nicht verpflichtet, zukunftsgerichtete Aussagen zu aktualisieren, da diese nur zu dem Zeitpunkt gelten, zu dem sie gemacht werden.

Copyright 2024 Concentrix Corporation
Alle Rechte vorbehalten. Concentrix, Webhelp, Concentrix + Webhelp, die Logos von Concentrix und Webhelp sowie alle anderen Unternehmens–, Produkt– und Dienstleistungsnamen und Slogans von Concentrix sind Marken oder eingetragene Marken der Concentrix Corporation und ihrer Tochtergesellschaften. Concentrix und das Concentrix–Logo sind beim U.S. Patent & Trademark Office und in anwendbaren Nicht–US–Rechtsordnungen eingetragen. Andere Namen und Marken sind das Eigentum ihrer jeweiligen Inhaber.


GLOBENEWSWIRE (Distribution ID 9104284)

Concentrix + Webhelp change de nom pour devenir Concentrix

NEWARK, Californie, 23 avr. 2024 (GLOBE NEWSWIRE) — Concentrix Corporation (NASDAQ : CNXC), l’un des plus leaders mondiaux en matière de technologies et de services, qui opérait jusqu’à présent sous le nom commercial de Concentrix + Webhelp, a annoncé aujourd’hui sa transition vers le nom, Concentrix et la poursuite de l’évolution de sa marque.

Une coupure de presse jointe au présent communiqué est disponible en cliquant sur ce lien.

Le nom Concentrix est basé sur le concept des cercles concentriques, reflétant la volonté de la société de toujours placer ses collaborateurs et ses clients au cœur de ses préoccupation, un principe qui est toujours aussi pertinent aujourd’hui qu’il l’était à l’époque où le nom a été créé. La nouvelle identité visuelle représente la technologie et les solutions transformatrices que Concentrix fournit pour soutenir les marques du futur.

Ce changement d’identité renforce l’engagement continu de la société à réunir un portefeuille complet et inégalé de compétences. Avec une gamme élargie de solutions d’IA générative, de capacités numériques et de services à forte valeur ajoutée, la société estime qu’elle n’a jamais été aussi bien positionnée pour fournir des solutions entièrement intégrées, à la vitesse et à l’échelle de l’ensemble de la société.
« Avec ce changement de nom, nous renforçons notre position en tant que société leader dans le domaine des technologies et des services centrés sur l’humain et alimentés par la technologie et l’intelligence », a déclaré Chris Caldwell, PDG de Concentrix. « Qu’il s’agisse de concevoir des expériences de marque qui changent la donne, de construire et d’étendre des technologies d’IA sécurisées, ou de gérer des opérations numériques, nous rassemblons des solutions entièrement intégrées qui résolvent les défis commerciaux les plus difficiles de nos clients. »  

Aujourd’hui, les plus de 2 000 clients de Concentrix bénéficient d’une présence solide et équilibrée, soutenue par une cohérence mondiale, une expertise du marché local et un portefeuille de compétences de classe internationale alignées sur la conception, la construction et l’exploitation des solutions de pointe fournies par la société.

Pour en savoir plus sur Concentrix, veuillez consulter le site concentrix.com.

À propos de nous : Découvrez la puissance de Concentrix
Concentrix Corporation (NASDAQ : CNXC) est un leaders mondial en matière de technologies et de services qui contribue à l’essor des plus grandes marques du monde, tant aujourd’hui qu’à l’avenir. Nous sommes centrés sur l’humain et alimentés par la technologie et l’intelligence. Chaque jour, nous concevons, construisons et mettons en œuvre des solutions de bout en bout entièrement intégrées, à la vitesse et à l’échelle de l’ensemble de la société, aidant ainsi plus de 2 000 clients à relever leurs défis commerciaux les plus difficiles. Qu’il s’agisse de concevoir des expériences de marque qui changent la donne, de construire et d’étendre des technologies d’IA sécurisées ou de gérer des opérations numériques qui offrent une cohérence mondiale avec une touche locale, nous avons tout ce qu’il faut. Au cœur de tout ce que nous faisons se trouve un engagement à transformer la façon dont les sociétés se connectent, interagissent et se développent. Nous sommes là pour redéfinir ce que signifie la réussite, en obtenant des résultats sans précédent dans tous les grands secteurs verticaux et sur plus de 70 marchés. Nous sommes quasiment partout. Consultez le site concentrix.com pour en savoir plus.

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GLOBENEWSWIRE (Distribution ID 9104284)

Hitachi Energy to invest additional $1.5 billion to ramp up global transformer production by 2027

Zurich, April 23, 2024 (GLOBE NEWSWIRE) — Hitachi Energy today revealed investments of over $1.5 billion to ramp up its global transformer manufacturing capacity to keep pace with the growing demand and support the long–term plans and electrification efforts.

The investments will gradually expand the company’s global transformer capacity by 2027 and are in addition to the $3 billion already announced to progress on the electrification of the energy system driven by the energy transition.

“The demand for transformers and electrical equipment has grown at an unprecedented scale, and we are investing to address our customers' mid– and long–term needs. We are developing our global footprint and capacity and progressing in digitalization and technology to deliver even more sustainable and reliable solutions,” said Bruno Melles, Managing Director of the Transformers Business at Hitachi Energy, during the company's flagship customer event, Energy & Transformers Days in Rome, Italy.

Today, the company is also announcing an investment of around $180 million in a new state–of–the–art transformer factory in the Vaasa region, Finland. This top–notch 30,000–square–meter campus will be a testament to Hitachi Energy's dedication to innovation, quality, and environmental stewardship.

The investments complement Hitachi Energy's broader growth efforts, which include the recently announced larger than $30 million expansion in Bad Honnef, Germany. Leveraging the company’s global footprint, additional investments will follow in Europe, the Americas, and Asia to meet the growing demand for power and distribution transformers.

Hitachi Energy’s transformer facility expansions include the ongoing project in South Boston, Virginia, US, and other recently completed projects at Jefferson City, Missouri, US, and Dos Quebradas, Colombia. In addition, the company has inaugurated new cutting–edge factories in Chongqing, China, and Hanoi, Vietnam, together with a new transformer service center in Welshpool, Australia.

“Our global investments, including the new transformer campus in Finland, underline our commitment to co–create with our utility and industry customers and partners the path to accelerate the energy transition. By strategically leveraging our global footprint, technology, and the expertise of our teams, we are not only poised to meet the global demand for sustainable energy solutions but also to drive the innovation necessary for a carbon–neutral future,” Melles added.

Transformers play a key role across the power value chain, enabling efficient transmission and distribution of electricity. They are a key component for applications such as integrating renewables, grid interconnections, powering data centers and electrifying transportation, facilitating the decarbonization of energy systems.

Hitachi Energy is the world's largest transformer manufacturer in terms of installed base, portfolio range, manufacturing capacity, and market coverage, with over 60 transformer factories and service centers across the world.

Growing the service and digital capabilities is part of the company's efforts to help utilities and industries operate and maintain their electrical assets. Digitalization enables efficient operations across the whole value chain, enabling reliability–centered asset management programs to help our customers extend the transformers' life cycle, support sustainability, and allow delayed investments in new equipment.

All the announced transformer investments include sustainable and innovative manufacturing technologies for operational efficiency while ensuring high standards for safety and quality. They are advancing the company's efforts to become carbon–neutral by 2030 and aim to create positive economic and social impact in the local communities. Hitachi Energy employs over 17,000 people across the globe in its Transformer business and plans to increase its workforce by adding 4,000 new jobs to the industry.

– End – 

About Hitachi Energy
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon–neutral future. We are advancing the world's energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. We integrate more than 150 GW of HVDC links into the power system, helping our customers enable more wind and solar. Headquartered in Switzerland, we employ more than 40,000 people in 90 countries and generate business volumes of over $10 billion USD.
https://www.hitachienergy.com
https://www.linkedin.com/company/hitachienergy
https://twitter.com/HitachiEnergy

About Hitachi, Ltd.
Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” – supporting our customers' digital transformation; “Green Energy & Mobility” – contributing to a decarbonized society through energy and railway systems, and “Connective Industries” – connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co–creation with our customers. The company's consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.

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GLOBENEWSWIRE (Distribution ID 9104173)

Africa’s Tax Experts Unite in Nairobi for Landmark Symposium and Masterclass!

AMSTERDAM, April 23, 2024 (GLOBE NEWSWIRE) — The symposium, which takes place on 29 to 31 May, will explore the theme: “Trends in International Taxation – An African Perspective”. It offers a unique opportunity for tax professionals to engage in critical discussions about the issues shaping the future of African tax landscapes. With a focus on practical challenges, participants will delve into navigating domestic regulations, tax treaties and the complexities of tax in trade and investment.

“The Africa Tax Symposium is a powerful convening force”, says Belema R. Obuoforibo, Director of the IBFD Knowledge Centre, Executive Board Member, and Chair of the Centre for Studies in African Taxation (CSAT). “It fosters a dynamic exchange of ideas between policymakers, practitioners and academics, all united in shaping a stronger future for African taxation. This is a unique opportunity to build a truly global network of tax professionals and thought leaders, one that transcends borders and fuels innovation”.

Taking place two days prior to the Symposium, on 27 to 28 May, is the International Taxation and Transfer Pricing Masterclass, a must–attend event for African tax professionals looking to sharpen their skills. This intensive two–day course will cover the latest international tax developments and their impact on Africa. Key topics include global minimum tax implementation, cross–border payments and transfer pricing.

In addition to gaining valuable knowledge, attendees will have the opportunity to network with fellow tax professionals and exchange insights with leading experts. Register before 26 April to secure a 10% early bird discount. Visit https://www.ibfd.org/events/ibfd–masterclass–selected–issues–international–taxation–and–transfer–pricing to secure your spot at this unparalleled event.

Don’t miss out on the chance to join the conversation, share your expertise and be part of the future of African taxation. Register today for the 9th Africa Tax Symposium and Masterclass, where knowledge, collaboration and innovation converge. Find out more and register at https://www.ibfd.org/events/9th–africa–tax–symposium.

Contact information: Phil Windus, Senior Marketing Coordinator: p.windus@ibfd.org.

About IBFD
The International Bureau of Fiscal Documentation (IBFD) is a leading independent, non–profit organization specializing in tax research and education. With its high–quality research, training and information services, IBFD serves governments, international organizations, academia and the business sector in over 150 countries.


GLOBENEWSWIRE (Distribution ID 9103624)

Who Should be the Next UN Leader?PART 7 FINAL

View of the empty UN General Assembly hall from its main aisle. Credit: UN Photo

 
With current UN Secretary-General António Guterres set to step down in 2026, who is in the running to replace him? In this seven-part series, Felix Dodds and Chris Spence reveal who might be in the running and assess their chances.

By Felix Dodds and Chris Spence
APEX, North Carolina / DUBLIN, Ireland, Apr 23 2024 – What makes an effective UN Secretary-General?

In our previous posts, we highlighted six possible candidates: Michelle Bachelet (Chile), Rebeca Grynspan (Costa Rica), Maria Fernanda Espinosa (Ecuador), Alicia Bárcena (Mexico), Mia Mottley (Barbados), and Amina J. Mohammed (Nigeria).

These are names that have come up in conversations with UN insiders and other experts. All six would offer skills and experiences we believe would be valuable in these fast-paced, uncertain times.

With two years to go until the selection process takes place, some might feel it is too early to start this conversation. We disagree. By raising the question of António Guterres’ successor sooner rather than later, we hope to place on record the qualities we believe are needed. Here are the key skills and attributes we hope the next Secretary-General will bring.

A Bridge Builder

First, we believe the UN will need someone who can bridge a fragmented and polarized international landscape. Political divides have become all too evident, not just in the tragedies playing out in Ukraine, Gaza, Syria and elsewhere, but in the wider geopolitical sense.

A multipolar world is emerging from the previous global order. Add to this the growth of political populism, the triple planetary threat of climate change, biodiversity loss, and pollution, and rapid technological change—including AI—and we are without doubt in unprecedented times.

A future Secretary-General will need to find ways to bring the fractured international community back to the table in a meaningful way. In this respect, one of the first tests for any prospective candidate will also be one of the hardest: persuading all five permanent members of the UN Security Council not to veto their candidacy while at the same time presenting a compelling vision that the General Assembly will find inspiring enough to support.

In fact, some are already wondering how the “Big Five” countries on the UN Security Council will find common ground on whom to nominate as their next UN leader when tensions remain so high between Russia and China on the one hand, and the US, UK and France on the other?

One question the Security Council will need to resolve in 2026 is whether it wants more of a “Secretary” than a “General”? Our sense is that they may prefer the former—that is, someone who is more pliable and less strident in their approach.

However, we believe a leader who can move seamlessly between the two roles—letting others lead when needed but stepping up when the time is right—would ultimately be better for the world at large.

In this respect, we may get more clarity on the perspectives of UN member states in the months to come. This year, 64 countries and the European Union are holding elections. This means around 50% of the world’s population is heading to the ballot boxes.

By the end of 2024, with many new leaders elected—or old leaders re-elected—we will have a better idea of how difficult it is going to be to build consensus and trust, both within the Security Council and in the General Assembly.

Breaking the Glass Ceiling

When António Guterres was appointed Secretary-General, many commentators voiced disappointment that the glass ceiling had still not been broken and a first female UN leader had not emerged. We agree. In 2026, the UN will be more than 80 years’ old. It is high time a woman was running the organization.

If our earlier posts show anything at all, it is that there is an abundance of talent waiting to unleashed. If the UN is ever to fully deliver on its vision as a force for global good, it needs to lead the way and shatter its own glass ceiling.

A Leader from the South

As we have already noted, some insiders expect the UN to revert to a rotation system where different regions each have a “turn” at holding the Secretary-Generalship. This system was interrupted last time around, when a Portuguese national was appointed when most expected an Eastern European.

This time, some are saying it is Latin America and the Caribbean’s turn. While we would welcome this, we do not think this should be an absolute rule. Instead, we would like to see the strongest candidate appointed from the widest possible pool.

What we do believe, though, is that a leader from the Global South would be appropriate this time around. With three-quarters of the world’s population living in the South and the last two UN leaders coming from the Global North (Portugal and South Korea), we believe the time is ripe for this change. With six billion people to choose from in the developing world, there is a wealth of talent to choose from.

Other Possible Candidates

While our posts have profiled six candidates we believe could do the job well, there are likely to be many other names arise in the conversation over the next two years. Below are shorter profiles on a few we have already come across.

    Kristalina Georgieva (Bulgaria): An economist and current head of the International Monetary Fund, Georgieva has also served as Chief Executive at the World Bank and Vice-President of the European Commission. Those who believe the next Secretary-General should come from Eastern Europe would point to her reputation as a highly competent and effective administrator at the highest international level.

    Jacinda Ardern (New Zealand): One of the world’s youngest heads of government when she was elected Prime Minister, Ardern served from 2017 to 2023. Her government was noteworthy for its handling of the Covid-19 pandemic, which contained the virus more successfully than many other countries, with the result that relatively few lives were lost.

    Ardern was also praised for her response to a terrorist attack early on in her tenure, which led to rapid reform of her country’s gun laws. Known for her focus on governing with compassion and with a focus on human wellbeing, Ardern left office in 2023.

    Since then, she has taken on several projects with an international dimension, including fellowships at the Harvard Kennedy School and Center for Public Leadership.

    Juan Manuel Santos (Colombia): The former Colombian President and Nobel Peace Prize winner worked hard to end his country’s ongoing civil war. His “peace dividend” may appeal to those looking for a leader with a strong track record on peace and reconciliation. However, he would not be viewed as a change agent for those seeking to break the glass ceiling on women’s leadership (see above).

    Achim Steiner (Brazil/Germany): The current head of UNDP can boast a long track record in the UN, the German government, non-profits and academia, although recent allegations of financial irregularities at UNDP may need to be resolved in order for his candidacy to gain traction.

    Rafael Grossi (Argentina): The Director General of the International Atomic Energy Agency and former Argentine diplomat has impressed many, although some wonder if his focus on nuclear issues and disarmament, which dates back more than two decades, may be too narrow in scope given the broad demands of the UN Secretary-General’s role?

Prof. Felix Dodds and Chris Spence have participated in United Nations conferences and negotiations since the 1990s. They co-edited Heroes of Environmental Diplomacy: Profiles in Courage (Routledge, 2022), which examines the roles of individuals in inspiring change.

https://www.ipsnews.net/2024/04/next-un-leaderpart-1/
https://www.ipsnews.net/2024/04/next-un-leaderpart-2/
https://www.ipsnews.net/2024/04/next-un-leaderpart-3/
https://www.ipsnews.net/2024/04/next-un-leaderpart-4/
https://www.ipsnews.net/2024/04/lead-united-nationspart-5/
https://www.ipsnews.net/2024/04/next-un-leaderpart-6/

IPS UN Bureau

 


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Will a Two-State Solution include Palestine as a UN Member State?

Mahmoud Abbas (centre right), President of the State of Palestine, addresses an event to commemorate the 75th Anniversary of the Nakba, held by the Committee on the Exercise of the Inalienable Rights of the Palestinian People on 15 May 2023.

By Thalif Deen
UNITED NATIONS, Apr 23 2024 – The Biden administration, once again displayed its political hypocrisy by denying UN membership to Palestine, while continuing to advocate a “two-state’ solution” to the crisis in the Middle East.

But one lingering question remains: will the two-state solution include– or exclude– Palestine as a full-fledged UN member state?

Sarah Leah Whitson, Executive Director of the Washington-based Democracy for the Arab World Now (DAWN), told IPS: “That the US has once again resorted to its well-worn veto to block Palestine’s UN membership is all you need to know about why its pretend commitment to a ’two-state solution’ is nothing but empty rhetoric”.

The US has been Israel’s number one weapons supplier in ensuring that a Palestinian state never emerges, both by blocking meaningful action from the international community and providing Israel with a bottomless arsenal of weapons with which to terrorize Palestinians, she pointed out.

Meanwhile, the denial of UN membership to Palestine also underlines the continued abuse of veto powers not only by the US but also China and Russia who use it as a weapon to protect their political and military allies worldwide.

The beneficiaries mostly include Israel, North Korea, Syria and Myanmar.

Since 1992, according to Wikipedia, Russia has been the most frequent user of the veto, followed by the United States and China.

As of March 2024, Russia/USSR has used its veto 128 times, the US 85 times, the UK 29 times, China 19 times, and France 16 times. On 26 April 2022, the General Assembly adopted a resolution mandating a debate when a veto is cast in the Security Council.

Robert A. Wood, deputy permanent representative of the United States to the United Nations, vetoes Palestine’s U.N. membership during the Security Council meeting on April 18, 2024. Credit: Manuel Elías/United Nations

Stephen Zunes, professor of Politics and chair of Middle Eastern Studies at the University of San Francisco and who has written extensively on the politics of the Security Council, told IPS the US has vetoed no less than 45 resolutions critical of Israel, “thereby rendering the Security Council effectively impotent”.

Norman Solomon, Executive Director, Institute for Public Accuracy and National Director, RootsAction.org told IPS the U.S. solo veto again underscored its chosen isolation from world opinion and governmental lineup about Israel and the human rights of Palestinian people.

Washington’s position is morally untenable, based squarely on “might makes right” geopolitics, he said.

Even inside the United States, the political tide is shifting away from reflexive support for Israel, but — rhetoric aside — the White House remains locked into support for the Israeli system of apartheid and occupation, while a majority of Congress remains willing to fund Israel’s genocidal war on people in Gaza, Solomon pointed out.

“The U.S. government doesn’t want Palestine to have a seat at the U.N. table because the U.S. government actually doesn’t recognize that such an entity as “Palestine” even exists. Nor do top policymakers in the U.S. executive and legislative branches truly proceed as though Palestinian people have legitimate claims on Palestine”.

The tacit U.S. approach, he said, is that history in the region begins whenever convenient for the U.S.-Israeli alliance, whether in 1948 or 1967 or on Oct. 7, 2023.

There are many flaws in the stances and pretensions of members of the Security Council, whether permanent or rotating. The governments they represent vary from having significant elements of democracy to operating as de facto dictatorships.

“Yet, to a notable degree and to a wide extent, on matters involving Israel and Palestinians, the votes cast at the U.N. in both the Security Council and the General Assembly reflect as close to a consensus of governments and peoples as exists in the world today”.

Israel is an apartheid state, its occupation of territories since 1967 is absolutely illegitimate, and its war on the people living and dying in Gaza is mass murder, said Solomon, author of “War Made Invisible: How America Hides the Human Toll of Its Military Machine”

According to an April 22 report on Cable News Network (CNN), Israel’s Foreign Ministry will summon ambassadors from several countries later this week to express its displeasure for their support for Palestinian membership at the UN, Israeli Foreign Minister Israel Katz was quoted as saying.

“The diplomatic push involves countries that have voted in favor of Palestinian membership in the UN and have ambassadors stationed in Israel, including France, Ecuador, Japan, Malta, South Korea, Slovenia, China and Russia”.

Algeria, Sierra Leone, Guyana and Mozambique — which also supported the proposal — do not have embassies in Israel, CNN said.

In a statement last week, the Washington, D.C., based Council on American-Islamic Relations (CAIR) said: “The Biden administration should be ashamed and embarrassed after 12 nations rejected its plea to vote against membership for the State of Palestine, forcing the United States to stand alone with another unjust veto.

“For decades, the UN Security Council has failed to prevent unjust wars and genocide around the world. The world should no longer accept a flawed system in which five nations can exercise veto power over the affairs of more than eight billion people, including nearly two billion Muslims who are not represented among the five permanent members.” CAIR said.

“Nations and people of the world must push for the UN Security Council to be either radically reformed or abolished altogether in the years ahead.”

According to the UN, States are admitted to UN membership by a decision of the 193-member General Assembly upon the recommendation of the 15-member Security Council.

The resolution needs a two-thirds majority (currently 128 votes) in the General Assembly– and no vetoes in the Security Council. The State of Palestine was accepted as “a non-member observer state” of the UN General Assembly in November 2012.

IPS UN Bureau Report

 


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